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Good Service in a timely fashion
Over the past several years, service tech's from Harmcor have visited my home on three separate occasions, in all three instances (a different tech each time), they have responded in a reasonable time frame, diagnosed the problem, and in two out of three visits, completed the repairs with parts they had onboard.(last one was a long weekend, took a trip to HD for parts:) All of the techs were polite & courteous, removed their workboots, and after diagnosing the problem, explained the issues.
Prompt & efficient
I have enjoyed a 5 plus year history with Harmcor. They recently came by to solve faucet, toilet and humidifier issues. I was able to schedule an appointment without delay and was delighted when the serviceman showed up on time, answered all my concerns and resolved my problems. In the past, they have advocated for me and got replacements under warranty. I have no reservations in recommending Harmcor to my friends for reliable plumbing services and repairs.
High Quality Work
My furnace stopped working Monday night. My dad figured out that it was the gas valve but we had Epcor come out to double-check, in case it was something else. I called my sister-in-law to find out the name of the plumbing company she used because she'd said they were really good. We got Harmcor's phone number & called them. Originally they figured they wouldn't be able to get someone out until Thursday, but agreed to put me on the cancellation list for Wednesday. I called early Wednesday afternoon to see if they might be able to send someone but was told that it wasn't looking good. They figured they'd be able to send someone out Thursday before noon. Imagine my surprise when I got a phone call about 1.5 hours later saying that someone was on their way! Alyssia was wonderful. She removed her boots at the door and got straight to work, not only putting in a new gas valve but replacing the thermal coupling as well. She tested everything to make sure it was working properly and left the area clean and tidy. If I have any plumbing issues or furnace problems in the future I know who I'll be calling!!
Great place and wonderful people!
- HomeStars: Most Honest Reviews 2015, 2016 & 2017
- AquaMaster Water Softener
- Cross Connection Certified
- Navien / SSS Certified Service Specialist